faq

1. how long will it take to receive my order?

generally, it takes about 1-3 business days for your order to be printed and prepared for shipment, and once shipped out, the delivery time will depend on your location. please allow at leasr 5-10 business days for australian orders, and 7-14 business days for international orders. please keep in mind that these are rough estimates, and there is a slight chance of unforeseen delays. 

2. do you offer international shipping?

yes, we do. if for any reason your country is not available as an option, please reach out, we can arrange for it to be delivered. however, please note that international shipping may take longer and additional customs fees or taxes may apply.

4. do you offer returns?

if for any reason you're not satisfied, we offer a 30-day return policy for store credit—and you’ll need to pay to ship it back. just reach out to our customer support team and they'll guide you through the return process.

5. can i cancel or change my order?

if you need to cancel or make changes to your order, please contact us as soon as possible. we'll do our best to accommodate your request, but please keep in mind that once your order has been processed and shipped, we won't be able to make any changes.